Course Summary:

This course focuses on developing the essential communication skills required for Rehabilitation Support Professionals (RSPs) to effectively interact with clients and collaborate with healthcare professionals. Communication is the foundation of successful rehabilitation services, enabling RSPs to build meaningful relationships, foster trust, and address individual client needs. This module explores various communication methods and provides strategies for managing challenging conversations, ensuring RSPs maintain professionalism and confidentiality in all interactions.

While this course provides essential communication strategies, continued practice, and experience are necessary to refine your skills and become a proficient and impactful RSP.

By completing this course, you will:

• Identify the diverse types of communication methods that RSPs can use.

• Understand the key aspects of effective and confidential communication in the context of rehabilitation support services.

• Identify conflict resolution skills and strategies for handling difficult conversations with sensitivity within the rehabilitation support context.

 Lessons:

• Understanding the Significance of Communication in Rehabilitation Support Services

• Collaborative Relationship-Focused Communication

• Clear and Effective Communication Strategies

• Cultural Humility and Cultural Responsiveness in Communication

• Courageous Conversations

• Resources & References

Time Required: 40 minutes