Effective Date: August 1st, 2024

YHA Consulting Inc. ("we," "us," or "our") is committed to protecting the privacy of our users. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website www.yhaconsulting.com, use our services, or engage with us in other ways. This policy also includes information about the third-party integrations used on our website.

1. Information We Collect

We may collect personal information that you voluntarily provide to us when you register on the website, subscribe to our newsletter, or contact us. This information may include:

Name
Email address
Phone number
Mailing address
Job title
Payment information
Any other information you choose to provide

2. How We Use Your Information

We may use the information we collect in the following ways:

To provide, operate, and maintain our website and services
To improve, personalize, and expand our website and services
To communicate with you, including responding to your inquiries and sending updates
To process transactions and manage your account
To send you marketing and promotional materials
To comply with legal obligations and protect our rights

3. Sharing Your Information

We may share your information with:

Service providers who perform services on our behalf
Business partners with whom we collaborate
Third parties in connection with a business transaction, such as a merger or sale
Legal authorities if required by law or to protect our rights
Potential employers, such as healthcare providers and rehabilitation agencies, who may reach out to you based on information provided in the course enrollment form

4. Third-Party Integrations

Our website uses various third-party integrations to enhance user experience and functionality. These integrations may collect and share information as described below:

Community Box: This tool is used to display a public directory of course participants. Information provided in the course enrollment form may be listed in the directory. You can review the Community Box consent and benefits document (https://www.yhaconsulting.com/community-directory-consent) for more details on how they handle your information.
Typeform: We use Typeform to collect feedback, survey responses, and course enrolment forms. Typeform may collect and store personal information you provide through their forms. Please review the Typeform Privacy Policy (https://www.typeform.com/help/privacy-policy/) for details on their data practices.
Notion: Notion is used for organizing and managing our internal data and project information. While Notion helps us keep our operations efficient, it may also have access to certain data. You can read more about how Notion handles data in their Privacy Policy (https://www.notion.so/Privacy-Policy).
SEOSpace: SEOSpace assists with optimizing our website for search engines. It may collect and analyze data related to website performance and visitor behavior. For more information, consult the SEOSpace Privacy Policy (https://www.seospace.co/privacy-policy).
Stripe: We use Stripe to process payments securely. Stripe collects and processes payment information according to their [Privacy Policy] (https://stripe.com/privacy).
Articulate 360/ Rise 360/ Reach 360: This’s the course and LMS platform we use. You can read their Privacy Notice on the following link: https://www.articulate.com/trust/privacy/

5. Cookies and Tracking Technologies

We use cookies and similar tracking technologies to track the activity on our website and hold certain information. You can instruct your browser to refuse all cookies or to indicate when a cookie is being sent.

6. Security of Your Information

We use administrative, technical, and physical security measures to help protect your personal information. While we have taken reasonable steps to secure the personal information you provide, please be aware that no security measures are perfect or impenetrable.

7. Your Data Protection Rights

Depending on your location, you may have the following rights regarding your personal information:

The right to access
The right to rectification
The right to erasure
The right to restrict processing
The right to object to processing
The right to data portability

To exercise any of these rights, please contact us at info@yhaconsulting.com.

8. Children's Privacy

Our services are not directed to individuals under the age of 16. However, we understand that our services may be used by children under 16 with parental or guardian consent. We do not knowingly collect personal information from children under 16 without such consent. If we become aware that we have collected personal information from a child under age 16 without parental or guardian consent, we will take steps to delete such information promptly. If you believe we might have any information from or about a child under 16, please contact us immediately.

9. Compliance with PIPEDA

YHA Consulting Inc. is committed to complying with the Personal Information Protection and Electronic Documents Act (PIPEDA) and other applicable privacy laws in Canada. We strive to ensure that all personal information is handled in accordance with these laws to protect your privacy.

10. Changes to This Privacy Policy

We may update our Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page. You are advised to review this Privacy Policy periodically for any changes.

11. Contact Us

If you have any questions about this Privacy Policy, please contact us:

By email: info@yhaconsulting.com
By visiting this page on our website: www.yhaconsulting.com/contact-us
By mail: 146 Thirtieth Street, Suite 100 Etobicoke, Ontario M8W 3C4

12. Jurisdiction

This policy is governed by the laws of Ontario, Canada.